Delete Your Account

Last updated: May 12, 2026

You can delete your Philongo account and all associated data at any time. Once deleted, this action cannot be undone.

Option 1: Delete from the App

Steps

  1. Open the Philongo app
  2. Go to More (bottom navigation)
  3. Tap Account
  4. Tap Delete Account
  5. Confirm the deletion when prompted

Option 2: Request via Email

If you no longer have access to the app, you can request account deletion by sending an email to:

[email protected]

Include the email address associated with your account. We will process your request and delete your account within 7 business days.

What Gets Deleted

When you delete your account, the following data is permanently removed from our servers:

This action is permanent.

Deleted data cannot be recovered. Local data on your device will remain until you uninstall the app.

Users Without an Account

If you use Philongo without creating an account, all your data is stored only on your device. No data is sent to our servers. Simply uninstall the app to remove all data.